Category: Work

My Not-So-Stinky Commute

Many events stop traffic on my morning commute: Crossing guards in the school zone; Parents dropping off their kids; An occasional accident…But few things have been more memorable than the day a skunk stopped traffic on the corner of Old Fort and Veterans Parkways. I was sitting patiently at the intersection, munching on my Cheerios …

My Next Big Assignment…

The rooms were bursting with donations for the thrift store. The food pantry’s shelves stretched in long lines: a bounty of canned goods, foods, fresh meats and vegetables, diapers and toiletries. People sat, waiting to speak to staff members to discuss their needs. Some wore looks of despair; Others had a sense of calm, knowing …

Searching For The Perfect Plan

Today I was supposed to go to work. I navigated the morning obstacle course of making lunch; feeding my little boy; getting dressed; and finally settled into the car with a fresh podcast loaded onto my phone…only to discover that work was cancelled for the day. My plans changed. Again. No matter how much this …

The Insanity Of Finding a Job In the 21st Century

Job Fair

It’s been 23 years since the last time I applied for a job. Back then, you filled out a paper application with a pen, neatly writing your name, home phone and address, along with all of the other information they required. Penmanship mattered…if the employer couldn’t read your phone number, you may never hear from …

How To Be a Good Customer This Christmas Season (And Always)

There are articles everywhere about how to offer excellent customer service; the customer is always right; customers need to feel listened to, valued and validated. Those are all valid thoughts…but what you don’t see often is an article on how to be a good customer. Most people don’t work in customer service, but we are …